I recently spoke to Carl and Betsy, operating partners at Culver’s of Iron Mountain, Michigan. Carl and Betsy tested the waters of the restaurant business, and then took advantage of a franchise program to get their new business started quickly and successfully. They are proof that taking action with help leads to faster results than struggling alone.
Tell us a little bit about yourselves and what you were doing before Culver’s.
C “Before we started on the Culver’s adventure, Betsy and I were both working in the Denver, Colorado, area. Her parents had been in this business for quite some time and they talked to us about a possible new restaurant in Houghton, Michigan. We’re like, ‘Where the heck is that?’ Betsy worked for Kroger doing graphic art and I was a professional motorcycle technician at a dealership. I twisted wrenches all day and she played on computers all day, and we’re like, ‘Yeah, let’s try something different.’ Houghton was definitely different.”
B “My parents own a Culver’s in Marquette and they have a Culver’s in Escanaba. They wanted to open another one but they didn’t want to do it without somebody else from our family helping them. We kind of approached them at the same time they approached us and they asked, ‘Do you want to do this?’ And we decided, ‘Sure, let’s quit our jobs and move back to the midwest.’”
C “It was a huge lifestyle change for both of us but it was worth it. Houghton was crazy. I’d never seen that much snow in my life.”
Before you opened the restaurant in Houghton, had you thought about business before? Did you ever think you wanted to own your own business?
B “I think everybody at some point wants to work for themselves. To not have a boss.”
C “I could never go back to working for somebody else ever again, I don’t think. I like what we do too much.”
B “The opportunity was presented to us and we decided to jump on it to see how we could make that work. To see if we could be successful running a restaurant.”
C “Yeah, and it wasn’t like ‘You have to do this for the rest of your life and you’re nailed down to Houghton.’ We agreed to a 5-year plan to see where it goes. We could see where it was going and we liked where it was going, and then they gave us the opportunity to branch out on our own here.”
B “We became franchisees last summer. We had to go through a training program that Culver’s puts on. We graduated last July and started building the Culver’s in Iron Mountain, Michigan, in September of last year. It all happened really fast.”
What was the best thing about the transition from working at your day jobs to this?
C “Not really having to answer to a direct supervisor who is over your shoulder all the time. That was nice for me. The people I worked for in Colorado were great and I was friends with them, but there were times I just wanted them to go away.”
B “I think from my perspective it’s a lot harder work, but we put so much into it. It’s more gratifying.”
C “I’ve never worked this hard in my life at any job, and I’ve done everything from construction to mechanic and other service industry jobs. This is by far the toughest, but I wouldn’t change anything.”
B “Physically and mentally, this is a tough job because we’re in here every day on the front lines, directing the crew and helping our guests. We want to be here for our guests, and it’s definitely the hardest we’ve worked, but there’s a light at the end of the tunnel.”
What I find interesting about you as a franchise owner is that you’re in the thick of it. I don’t know about Culver’s, but I’ve noticed that for most establishments in this industry, the franchise owner is more like the investor. You guys are different. Is that because of Culver’s or because of you or is it just a model you’ve adopted?
B “It’s kind of a little bit of everything. We see how other businesses run and we see that they don’t run well with their leaders on the front lines helping guests directly but we would be considered operating partners in this Culver’s. My parents are partners with us.”
C “There are a couple of different shareholders who helped us with the costs of getting this thing going and of course they have interests in our day-to-day operations. But they need people who know what they are doing to be in here running it. It’s required of us to be present.”
B “We want to make sure that our team is trained to do things the way we want them to do things and we do that by being here and leading by example and putting in the work on this end.”
C “You can tell that your team members appreciate (our involvement). We’ve had lots of team members since we opened here say, ‘I’ve never gotten to work directly with the owner of the business’ so it strikes some as unusual, but we find that it works pretty well.”
So you’re hustling in Houghton and you’re putting in the grunt work. Was starting the store here always in the back of your mind or did it come along as you were working at the business?
C “It kinda came along. I think in our minds we wanted to be owners but we weren’t sure if it was gonna happen or where it was gonna happen. We started to see the restaurant get better and better and be more successful, and we kinda figured out along the way that, ‘Yeah, we could do this on our own.’ We just needed to save money which was the main concern to get a franchise started.”
To give people a frame of reference if they don’t know what a franchise is, you pay a fee to get into the business model and it’s like you’re given a system to run. You get to run it and, in turn, you get part of the profit. Every franchise is different. There are tradeoffs. The less money you put in, the less profit you make. Would you mind sharing Culver’s requirements?
B “Our fee is 6% of sales. The initial investment is around $50,000. Once we started getting into Culver’s franchise, we started to realize that if we were going to work for any franchise, Culver’s was probably going to be the best one.”
C “They have a really good layout. If you follow this manual and follow all the directions, you get this.”
What I find with franchises is that some franchises do an awful job and some do a great job. Sometimes those manuals that they give their owners are idealistic. Sometimes they are a little bit blown out of proportion in order to get people into the model, almost like network marketing. Since you’ve been in it for 5 years, have you found that model to be true based upon what they instructed you to do?
C “With Culver’s very much so. They are realistic. They make changes to their operations consistently. It’s not a physical book, either. The franchise has very strict standards about everything in the restaurant and to help follow up on that, it’s broken into districts so we answer to a district manager. Our district manager is great because she’s very strict. When we first met her and she first came in, it was a little rough. I thought, ‘This lady is tough and she’s beating me up about everything,’ but it was for a good reason. When we first opened the Houghton restaurant, I didn’t like where we were ranking regionally or even nationally. We were in the bottom of the barrel that first half year that we were open. In working with our regional franchise business consultant, we raised our standard from the 500th ranked Culver’s to the top 20 within a year. Our consultant had a lot to do with it because she was strict about the protocol and rules. And our parents and our parents’ partners were kind of the same way too. They wouldn’t settle.”
B “We kinda decided if we were going to do something we were going to be the best at doing it.
C “Why do you enter a race to get second place?”
What was your biggest fear about doing this? What were you really concerned about?
B “I think, ‘Are people going to like us?’ That’s what everybody wants. We want people to love our food and we want to be profitable.”
C “I had a fear of not liking the town we were gonna move to. I looked up Houghton online and it had the most snowfall on the whole planet. You get there and you’re trying to be positive and you end up liking it for one reason or another. And even starting the restaurant here in Iron Mountain, that was still a concern of mine. You know, you weigh the pros and cons of the area. Am I going to end up liking the place or am I going to hate it? So far so good.”
B “I wanted the community to love us because I like this community and there are so many good things about it. And I worry about letting the community know that this is their Culver’s. We want it to be theirs.”
C “A lot of people have this idea that you’re some big corporation moving into town; that you’re not privately owned and operated. They all think you’re part of this big giant system that’s coming to take dollars from the little guy across the street. We’re not here to put them out of business. We’re just another choice when it comes to what people what to eat.”
Talk to me about the light at end of tunnel that you talked about. What do you mean by that?
B “We’re always striving toward something else and there has to be something that you’re building toward. There has to be another 5-year plan after you reach year 4-and-a-half of your first 5-year plan. So we have to put something into play. Right now, we didn’t come up with a new plan. We came up with a 3-year plan to build sales in this restaurant. You’ can’t really look too far beyond that. Now we know how the 5 years is going to go because we’ve already done it.”
C “I don’t think it’s beneficial to look too far down the road. I kind of like Bill Belichick’s mentality to take it one game at a time. It’s the same thing here. I can’t worry too much about what’s gonna go on next month. I see it, but I’m more concerned with what’s gonna happen tomorrow at 10:30 when I open the doors. I think if we stick to that plan, we’ll gain some fans in this community and it will pay off for us immensely.”
C “The light at the end of the tunnel is that we’re profitable and successful enough to put money away into our own personal savings account so we can either start up another Culver’s in the future or retire. Whatever. That’s the light at the end of the tunnel.”
Do you want to start another Culver’s?
C “It’s too early to tell.”
B “We haven’t even been open a year, and that’s the hardest year. It just eats you up.”
C “The first few months leading up to opening and the months after you open it’s like you’re in a fistfight every day. It’s rough mentally and physically. It wears you out. We’re just trying to get to a place where the place doesn’t necessarily run itself, but we can concentrate our efforts to grow sales.”
You said that in the first year it’s really difficult. A lot of entrepreneurs can usually tough it out through burnout. You’re laughing, but how have you been able to deal with that stress and been able to cope?
B “We take our days off. We’re here when we need to be but we don’t work 7 days a week. We usually leave town. We do something that forces you to relax. Being on a plane forces you to relax because you can’t do business while you’re on a plane. We typically take Sundays off because that also forces you into some downtime because nobody does business on Sunday so you don’t have to answer emails or phone calls so Sunday is a really good day. That helps.”
What would you say is the most stressful aspect of ownership? What gets your goat?
C “The most stressful part is the people that work for you. The employees. The guests are typically pretty darn easy. I don’t want to sound like I’m on a soapbox here, but the employees are definitely the most stressful and most difficult part of owning and operating this kind of business.”
B “But I think many other kinds of businesses feel the same way about that.”
C “Yeah, it’s not just us. We go to marketing meetings and we talk to other owners of Culver’s and it’s the same everywhere. The unemployment rate in this county is 3 percent so if you want a job you’ve got a job. The kids that work for us, the majority of them are great. We did a grand opening and we hired 80 people and just kind of winged it. The managers we had been training for a couple of months did most of the interviews and I think there were some lessons learned on both sides of the managerial table.”
For those that are interested in getting a job, what are the top things you’re looking for in people?
B “We’re looking for people with a good work ethic. They are few and far between these days. But there are young people who still have it. There are some people in Houghton in their 20s that have a really good work ethic. Simple things like being on time. It’s the basics of having a job. We’re trying to teach the kids the basics.”
C “Nobody is telling them. The school and their parents, they aren’t letting them know that you’ve made a commitment to that job. You asked for the job and they gave you a job and now you have a responsibility. I think sometimes that might have gone in one ear and out the other or was never told to the younger generation. It was kind of surprising and I guess I had kind of forgotten about it. When we initially opened, we were having our training week, and the pure amount of BS you get from new hires, we were like, ‘Really?’”
B “There was lots of crying. They were very emotional. We have to change ourselves. We adapt.”
Did you learn to fire quickly?
C “We didn’t really have to, not in this community. They kinda weed themselves out. Like, ‘This isn’t for me.’”
B “If you tell them this is what you need to do to have a job here, then they just don’t come back. They don’t like that.”
C “These are the requirements. You’re gonna hear me keep saying the same thing over and over again until you get it. If you’re not getting it, well then, ‘Have a nice day.’ I don’t think I’ve actually fired too many since we opened the store here. One maybe?”
Out of 80 people, that’s really good. That means your batting average is really high.
C “A lot of them just figured it out on their own. Some of them were nice about it and gave us a heads up. Others, you just ask, ‘Where’s so and so? They’re supposed to be here and they’re not. Uh oh. Guess they don’t want a job.’”
B “On the flip side, we want to be the employer of choice.”
C “We want people to have fun when they come to work; to enjoy this job. It’s not bad. I mean it’s heated and air-conditioned. It’s minimum wage, but I think minimum wage is pretty good in Michigan.”
It’s hard to attract the right people when it’s the lowest pay.
C “It’s a good starting place even at minimum wage because there is a progression to allow you to move up from crew trainer to shift leader to manager to general manager to eventually own your own Culver’s. Culver’s shows you exactly the progression.”
B “You can start as a team member and ultimately end up owning your own Culver’s.”
C “We’ve already done a bunch of promoting from within since we’ve opened, too. Not everybody is just a team member here. We have a couple of shift leaders in training and with that comes more responsibility and more money. It’s not a bad gig.”
What has been the most rewarding aspect? You guys wouldn’t be hustling your butts off if it wasn’t somewhat rewarding. What makes it worth hustling?
B “We can use Houghton as an example. We really did a lot to build that restaurant and we put some really good people in charge of that restaurant and trained them from 15 years old.”
C “The general manager of the Houghton store started out as a team member and now she’s in charge of that ship. She sails that thing on a daily basis.”
B “She does a good job and that’s the most rewarding part; seeing someone retain what you taught them.”
C “And of course there’s also the sales in that store. It went like this when you opened the doors and then it went crashing down and then it slowly builds back up.”
I remember when you guys built this place there were cars backed up to the highway. I was like “Holy Cow, what’s in their ice cream? What are they actually selling?”
C “It was the same way here, too. We had liftoff. Our grand opening was huge. Then it drops way off like it’s dropping off a ledge and now we’re slowly trying to build it back up the same way we did in Houghton, with the training of our team members.”
B “By getting better at what we do every day.”
Marketing is the key thing to getting people in your door. What is an effective use of time when it comes to marketing? How do you convince them to come to Culver’s?
B “We do a lot of sponsoring.”
C “We do advertising on paper and radio. There’s an advertising budget for our region. You’ll see a lot of Culver’s ads between 4-6 p.m. There’s a local store marketing plan for every restaurant. We just have to figure out what works best in this community. Right now we’re doing what we know: coupons in newspaper and ads on radio.”
B “We have e-club and text club.”
For the millennials?
I was going to say I don’t have radio. I don’t have TV. I don’t know if I’ve seen anything from you guys.
C “And you probably don’t read the newspaper because nobody reads the newspaper.”
B “So we’re not reaching you if you don’t have radio or TV and you aren’t part of our e-club or our text club.”
C “Culver’s is also working on ways to advertise on certain websites online so the ads pop up.”
What are the benefits of the e-club or text club?
B “If you sign up for either at Culvers.com, you can pick your nearest Culver’s. It’s not just for this one. You get a free value basket just for signing up.
I like free food.
B “And then on your birthday you get a free sundae.”
And what if you have a daughter who is under 18 whose birthday is in two days? Set up an email and sign her up?
B “You can actually sign up as a family, up to a certain number of members. You get the benefits of flavor lists so you can see when your favorite list will be out.”
C “The Culver’s app is pretty nice too. If you’re incredibly in love with buttered pecan, as you are driving around, it will notify you about what restaurants are featuring that flavor of the day.”
B “With our e-club and text club, we send alerts regarding things that are happening. We have a sundae of the month and different things going on. We’re having National Cheese Curd Day on October 15. We’re doing free cheese curd upgrades in value baskets. So keep coming back for all of that good stuff.”
C “Culver’s developed their own holiday a couple of years ago. We’re actually gonna turn it into a whole weekend of celebrating cheese curds.”
Do you have more than one flavor of cheese curds?
B “Nope. All cheddar. White cheddar and yellow cheddar mixed together in the bag.”
C “We’re doing our first benefit coming up soon, too.”
B “We do this program called Culver’s Cares and we donate 10 percent of sales between 4 and 8 to a charity or church or somebody trying to raise money for a cause. The Kingsford Crush Roller Derby Team approached us last month and I was talking to the girls and we decided to put together a benefit so that benefit will be on Tuesday, October 17th.”
C “We’ll have some members of the club in here helping to deliver food.”
I didn’t even know we had a roller derby club. Where do they practice?
C “I didn’t either. Maybe we’ll find out on the 17th.”
B “We’re going to help them raise money.”
C “And maybe a little awareness about what they do.”
Two months of 2017 are finished! Time flies whether you’re amazingly productive or surprisingly unproductive.
January was a month of setting up 2017 for success. And February was a month of introspection. Sadly, I found myself lacking. I made this comment to my mastermind group: “I should be farther along than where I am today.”
My mastermind group agreed.
The main reason I haven’t progressed as a side hustle entrepreneur is my lack of commitment to ONE thing for an extended period. Over the last nearly 5 years of entrepreneurship (on the side), I switched my focused about every 8 months on average.
Significant Accomplishment: Choosing a niche
Momentum is created only after diligent action.
That’s why I committed my next 18 months to ONE project: Project White Coat Freedom (unspecific tentative title).
My goal is to help pharmacists create inspiring lives and careers. I will accomplish this goal by speaking, writing, coaching, and creating courses.
I will share more developments below and over time.
Current Clients: 5
I gained a new client and finished two contracts in February.
My process to grow my coaching practice is simple: coach, coach, and coach.
I aim to coach one person per week (who isn’t a client) and provide them with an excellent experience. Whether or not they choose me as their coach isn’t my decision. I know that many will say no to my service, but I eventually find the right client who is ready to rock.
Mastermind: Wake up and Hustle
This continues to be a value-add service for my coaching clients. I added 2 people into the group who are not my coaching clients. Why, you may ask?
Building a business on the side isn’t about making money fast. The most important step you can make in growing your business is growing relationships. I don’t grow relationships because I want money. I offered value to these 2 people who joined my mastermind because I know it will help them and they will help me in the future.
Side Hustle Course for Pharmacists
Five students signed up for $50. My goal is max of ten students.
I made the price so low because I want people to sign up fast. Make it a “hell yea” as it were. I’m after people who want quick wins because I’ll use their testimonies for the next round of sales.
Action Journal + Feedback
Initial feedback is coming in from Action Journal users. The feedback I’ve received thus far is: we need a weekly page to guide us throughout the week.
Loads of fun. Jared Easley and Dan Franks did a great job hosting this small and intimate experience. A cruise conference is my favorite type of conference thus far.
Add 2 Testimonials – finished
You can see Karan and Daniel’s testimonials.
Invest “more” with lending Club
I signed up for $100/month deposit a few weeks ago. Time to get serious this year with investing. You can see my portfolio performance over 2016 here.
Coach 4 people “for free”
This is a simple coaching process to grow my business. I know that about 50% of the people I coach will say “yes” to my coaching program (based on my track record). However, I don’t coach simply to make money.
I coach because I love coaching. I love helping people get closer to their goals
Gain 2 Client
Coaching 4 people should yield 2 clients based on my performance.
I love having a full practice. A full practice means cash flow and I’m more productive.
Launch the “Side Hustle Fast Track for Pharmacists” Course
I love teaching, and I love creating courses. This time (after creating 5 courses online), I’m doing things right. I presented at 2 webinars and closed 6 spots for the beta course. My goal is 10 people.
Launch new pharmacy website
I committed the next 18 months to helping pharmacist love their work (outside or inside the profession). I thought about using this website to host this, however I decided to go for a new website to build brand and authority quickly (also for SEO purposes).
Create funnel for Pharmacy Career Course at RXVIP
I joined as a partner with RXVIP. You probably never heard of this company. What they aim to do is to revolutionize the way pharmacy is practiced in your doctor’s office. Yes, a pharmacist will be your home clinic.
Our first initiative is to create courses on how any pharmacist can do this.
Imagine for a moment that you are a parent. If you’re already a parent, imagine you have this conversation with your child.
Child: Hi Mom/Dad!
You: What’s up?
Child: Could I have $100?
You: That depends. What for?
Child: An art class
You: I didn’t know you were interested in art.
Child: Yea, I think it’ll be a lot of fun. Plus, I love drawing. You know I spend more time drawing in class than taking notes. I could even try to sell what I create and save up for a car, because you won’t buy me one.
You: Har, Har. Very funny. Well, you could take that class, or you could spend more time watching TV, hanging out with friends, or getting a “real” job. That’s what you’re supposed to do. Heck, you might as well not learn how to draw. You’ll never make money from doing that. Others have tried to do that and failed miserably.
Child: But you don’t know that.
You: Trust me, I know. I’ve been around longer than you. That kind of stuff doesn’t make anyone money. I don’t want to waste money on something that won’t be worth it. If you want to go to the class, you can figure out how to raise the money yourself.
Sounds like a silly story, right? Well, after interacting with hundreds of professionals (especially pharmacists), I discovered the majority of people convince themselves that their dreams aren’t worth investing in.
They tell themselves things like,
If you wouldn’t say “screw your dreams” to your child, then why do you tell yourself that your dreams aren’t worth investing in?
If your dream is
wWhy wouldn’t you invest money for the potential return?
Is your dream so cheap to you that you’d rather buy a new TV than create a better future for yourself?
Imagine if JK Rowling spent her cash on a better home, rather than invest in an editor before Harry Potter was published.
Imagine if Warren Buffet spent his first dollars on a new comic rather than a new book on investing.
Imagine if Steve Jobs bought a new car rather than his first computer parts that later built his first computer.
Each had a dream that was worth spending thousands of dollars, and their investments paid off over time.
Would you deny investing in your child’s dream? If not, then why wouldn’t you invest in yourself?
Does hiring a business coach waste money?
I remember when I first heard the term “Life Coach.” Immediately, I judged it as a job taken by a college drop out.
One of my favorite shows Parks and Recreation has a few skits poking fun at the idea of life coaching.
Over the last 4 years of my entrepreneur journey, I hired 5 coaches.
I hired each of them to help me with aspects of my side business. But I found our discussions often turned to answering questions about my life like,
While I received valuable advice about business from each coach, I am more excited about the changes within myself. One of my clients had a similar experience, “You’d think the extra money would be the thing most people would be thrilled about, but I’m more excited about the positive mental changes. I faced my own negativity for years. I would tell myself things like, ‘No one will buy from you,’ or ‘You don’t have enough credibility.’ With Alex’s coaching, I found myself telling myself a different story. I’m hopeful for the first about my business!”
What I learned over the last 4 years of hustle, if you can change the way you think, then you can change the way you act. My five coaches helped me evaluate and change my thinking (especially all my negative thoughts), which allowed me to take faster action.
I track how much money I spent on coaches over the last four years, and how much revenue is generated from my endeavors. And if you check out my homepage, you can see how well those investments paid off. I paid coaches $125 to $400 per hour of time. But my return on my investment is calculable
Is hiring a coach worth the cost?
Perhaps a better question is, “Are your dreams, goals, and ambitions worth the investment?” or “What are your dreams worth to you?”
If your dream is not worth spending a few hundred dollars, then your dream isn’t worth much to you. Think about all the little things you buy throughout the week that give a momentary pleasure (coffee, fast food, Netflix subscription). Those dollars spent could be used on your big dream.
Imagine if J.K. Rowling thought her book idea wasn’t worth spending money on editors before submitting Harry Potter to big publishers, or if Chris Pratt didn’t pay for acting classes because his dream wasn’t worth it, or if… You get the picture.
You could set aside a few dollars every month and invest it in yourself. Use this month to buy a course to teach you a specific skill, or hire an expert to do it for you.
Don’t view your money a zero-sum game. Your money won’t be wasted on any coaching because, if you find a good coach, you will change the way you think and thus the way you act.
Anyone who tells you the path to success is clear hasn’t walked the path yet.
I won’t pretend that I have it all together, as much as my inner pride wants me to pretend so.
My greatest struggle as a side hustle entrepreneur is choosing a business model and sticking with it.
I realized that over the last 4 years, I changed my path 4 times.
I started with leadership and self-development for 8 months on the Leadership Dojo.
I did Pharmacy education on pharmacyschoolhq.org for 8 months.
I tried for 10 months to grow a self-development podcast called the 66 Day Experiment.
I did coaching for side hustlers for the last 8 months.
I know those months don’t add up to 4 years. That’s because I distracted myself with shiny objects (distractions) in between projects.
These businesses generated awesome revenue, but money is easy to make. I could do just about anything and generate a profit.
My burden is knowing that I’m at a crossroads as my next step as an entrepreneur. I could do so many things, but I am not 100% confident in a single one. Plus, if I choose a new path to walk, a new niche if you will, then I question myself by asking, “When will you give up on this endeavor? When will you grow tired and shift your focus on a new topic?”
I don’t know the answer yet.
But that’s okay. There is no success roadmap. My wife reminded me today that Edison failed 1000 times before finding the right filament for the light bulb.
I may have “failed” 4 times, but that doesn’t mean I can’t succeed in the future. Plus, those failures did make money!
There’s hope for you if you feel the same as me. You may not be sure what to do next. But what I do know is this: take one small step forward to the next idea.
Someone once told me that they didn’t like Star Wars: Rogue One because it took the realism out of Star Wars.
I responded with, “Well, I think audiences thought the same thing about the Hobbit trilogy. I mean, who believes that dragons still exist?”
Unrealistic opinions are everywhere about popular culture, politics, and movies; and now it’s time to tell you about my opinions about gurus’ advice on starting a coaching business.
Many experts claim you need to do things such as…
attend a coaching university
receive a coaching certification
obtain coaching from the certified “best” coaches in our industry
I totally disagree.
While I think those ideas above are helpful, I believe they slow down becoming a coach.
The fastest way to learn how to be a coach, is to coach.
Winston Churchill once said, “I love to learn, but I hate being taught.” Humans were built to learn trial by fire rather than in the lecture hall.
Could you imagine if schools tried to teach how to ride a bicycle?
They would start off with identification of bicycle parts. Then move to memorization of the history of bicycles. Afterword, you would need to write a dissertation on bicycle theories. And only after you completed your final paper, could you then ride a bicycle.
I would give up on that system.
That’s why I recommend all side-hustlers start coaching for free at first. Why? Experience, gain testimonials, and learn what you love and hate about clients.
A coach in essence helps a person achieve their dream or goal. If you have a goal, then you’re human, a coach can help you achieve it. All clients care about are the results you can bring to them. Clients don’t care about your certifications. No clients ever ask me for my certifications (which I don’t have). Rather, anyone can experience my service in a complimentary session, then decide if my service is valuable to them. My slogan is “Build your successful side-hustle on the fast track,” because I know that I help my clients get to where they want to go faster.
Observing my clients results showed me that I can help people get what they want. I don’t need a certification to start coaching. I saw over the years my clients were achieving their goals quicker than they ever had achieve goals before.
Coach until you can’t handle the amount of people banging down your doors. I always am coaching new and interesting people, but I have a limit of how many clients I can handle (8). Never stop sharpening your skills.
“Ooh, that sounds like a great idea.”
How many times have you been distracted buy a new shiny idea? Too many to count, right?
I found myself constantly distracted when I started my entrepreneur journal. I loved new ideas. They became my cocaine.
Online gurus enticed me onto their lists, and further distracted me with offers for their course. And the funny thing is I felt like I was accomplishing a lot by buying a course or pursuing new ideas. I felt like I was going to learn so much and intern this would make me a lot of money.
The truth is that all of it was distractions.
As a side hustle entrepreneur, you’re working for yourself. No one has expectations from you other than your clients. It is easy to allow yourself the free time to work on things that are new and shiny and fun.
Ways people use shiny objects
Shiny object syndrome is a symptom of the real problem. We use distractions as an escape from the stress of doing work. Here’s why people avoid doing work and chase shiny objects:
Avoid fear of completing a project
Avoid the fear of failure
Avoid the fear of success
Avoid the fear of rejection
These fears create stress and anxiety and lives in our lives. When we have this stress we look for a way to distract ourselves to relieve the stress. One of the best ways of distractions is the shiny object syndrome.
Risks involved with a shiny object syndrome
Chasing new ideas feels good. There’s a thrill of learning a new way to grow a business. It’s like opening a new toy on Christmas day. If you played with many Christmas presents, then you’ll know that the magic fades.
When you’re working on a new project, or watching a new course, or reading yet another blog post, you trade momentum for short-term pleasure. The beginning of any project has the most resistance to the flow state (a place where work is finished easily and without distractions). A significant amount of time is required to learn new things. And it isn’t until about halfway through a project that you realize how to accomplish things faster. That’s when momemtum kicks in.
If you’re always starting new projects, new courses, new blog posts, then you lose out on any momentum gained.
It’s like if you were to invest a thousand dollars every month into the stock market for one year. Then after five years you decided to stop and invest in the real estate market and stop investing in the stock market. Overtime you may make money in real estate, but you lost all your momentum in the stock market, Because the real return doesn’t come until decades later when the compound effect takes over.
Shiny object syndrome kills the compound effect
Here’s how to overcome your shiny object syndrome.
Make the commitment right now to deny the pleasure of looking for another new idea. Deny yourself the immediate gratification of buying a new website domain. Deny yourself the pleasure in order to put in the time to work.
Every week I create new ideas that sound so fun to me, but if I immediately work on them, they will distract me from my important work. New ideas distract me from accomplishing my goals. So, I created a simple system that keeps me from pursuing shiny objections.
I write any new idea immediately on a sticky note and place it on my “new idea white board.” Then on Fridays, I’ll review all my new ideas and think them through. I may even seek away to validate if it’s a good idea. But Friday is the only day that I’ll review my new ideas
I wait till Friday because Friday is when my resistance to my difficult work is at it’s highest. But I don’t have any resistance to work on my new projects because they’re fun to think about. It’s fun to spend time thinking about how to try new Business idea.
Saying no to yourself is possibly the most difficult thing in the battle for willpower. But unless and you are able to crush your resistance, you will be beaten every time you have a new idea. Make the commitment today to delay gratification in order that you can finish the work that’s most important right now.
I want to share with you a trend that drives me mad: internet marketers that provide “the proven path to make money online.”
Before I dive into this, let me share a hypothetic situation with you.
Today marks the first day of your flight school. You are glowing with joy and excitement as you embark on completing a life goal. You wished to fly airplanes for years, and now you finally have the chance to learn.
But, there’s a dilemma: you must choose your teacher today.
This teacher will influence your skill and survival as you (hopefully) soar the skies.
How do you know which teacher is the best? Let’s look at their history.
Learned how to fly ten months ago
Excited and likable
29 flight experience
Learned how to fly ten years ago
Reserved and calm
400 flight experience
You’ll notice as you reviewed the criteria; you probably didn’t care about their age, personality, or even if they are good at teaching.
You want to know their experience + cost. And more likely, you choose Teacher 2 based upon experience.
There’s a significant difference in knowledge between the two teachers. The second experienced more failures and successes than the first teacher.
You choose the second because your livelihood is at stake.
Your money is on the line. You don’t want to waste it on some newbie teacher that may get you killed.
Luckily, flight instructors are not selected this way. However, choosing a teacher is more difficult in the online world of entrepreneurship.
New online marketers easily convince aspiring entrepreneurs that their methods are the best way to make money online.
Prime example: podcast coaching. In the last three years, I observed more podcasters (with one podcast experience) become podcast coaches. They may launch a course or offer podcast services just because they have a little bit of experience.
Pointing this out isn’t a negative judgment against new online entrepreneurs. I’m on their side! I’m glad to see entrepreneurs taking action.
This post is a wake-up call for everyone else: know the experience of anyone before you pay.
You pay for experience.
Don’t expect a 30-year-old who has experienced some success after 1-2 years to provide you “the proven path to success online.”
Reach out to successful students to find out the value of any entrepreneur. Don’t believe a one-page sales letter from an expert with “7-figure monthly income”.
Do your research before you invest any money.
Please, don’t be fooled.